Join the Brooks Access Team!
About Us: Brooks Access is a respected division of Brooks Hire, a well-established family-owned business with45 years of experience. With branches nationwide and a vast fleet of over 5000 pieces of machinery, we are dedicated to providing exceptional service and solutions to our clients.
Position: Service Administrator
Employment Type: Full-time
Key Responsibilities:
- Handling customer enquiries promptly and professionally.
- Maintaining service records and scheduling for our hire fleet.
- Updating spreadsheets to track equipment locations.
- Ensuring customer satisfaction through effective communication.
- Providing support to our Service and Parts department as needed.
- General administrative tasks.
- Coordinating field service technicians, including mobilization to sites and inductions.
- Managing customer quoting and invoicing.
- Raising and receipting purchase orders.
Requirements:
- Essential computer literacy skills.
- Ability to thrive in a small team environment.
- Strong multitasking and prioritization abilities.
- Professional phone etiquette with clear communication skills.
- Excellent organization and time management skills.
- Attention to detail with accurate data entry skills.
- Interpersonal skills to interact effectively with staff and customers.
- Well-presented with strong written and verbal communication skills.
- Initiative and willingness to learn.
- Eagerness to collaborate with management.
Benefits:
- Exciting career advancement opportunities within Brooks Access.
- Employee rewards program.
- Onsite parking for convenience.
- Supportive and friendly team environment.
- Stability and security within a family business.
To Apply: To apply for this position, please submit a current CV addressing qualifications, experience, and skills.
Brooks Access is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.